Shipping Terms

How can I track my package?

If tracking stats are available, you may track your package by way of the Your Orders page. Simply click "Track Package" next to the delivery you need to follow.

Why isn't there tracking information in my order?

If you don't see any tracking data in your shipment plus the estimated delivery date hasn't yet passed, your package should still arrive by the due date. You could find some common explanation why tracking results are unavailable on our Tracking Shipments Help page.

Why orders do not qualify for FREE Shipping

Both the items ordered as well as the shipping address needs to be eligible for FREE Shipping. FREE Shipping page has more information about what items and addresses are eligible.

Free Shipping

To take advantage of FREE Shipping:

  • Place at a minimum $25 of eligible goods inside your Shopping Cart.
  • Go to checkout.
  • Ship your items to just one U.S. address.
  • Select "Group my items into as few shipments as possible" as the shipping preference.
  • Select FREE Shipping as your shipping speed. Your order will be delivered within 3-8 business days after all of the items are available to ship (including pre-order items).
  • Place your order, and enjoy the free postage!

International Shipping

We gladly accepts orders from all all over the world. Available brands, shipping rates and costs could differ depending on the delivery address for the order.

To ascertain the shipping rate information specific for your order's destination, find your region.

There can be limitations on where and whether vendors offer international shipping. For additional information, visit our the vendors international shipping details page.

Read more about shipping to U.S. protectorates or APO, FPO, or DPO addresses.

Restrictions

The subsequent items can be shipped to just about all destinations outside of the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

Additionally, some products within the following categories:

  • automotive
  • baby
  • clothing
  • electronic devices
  • health and personal care
  • home
  • industrial and scientific
  • jewelry
  • pet supplies
  • shoes
  • software
  • sports equipment
  • tools
  • toys
  • games
  • watches

May be shipped to the following countries:

  • Australia
  • Austria
  • Bahrain
  • Belgium
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Cyprus
  • Czech Republic
  • Denmark
  • Egypt
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • Hungary
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Japan
  • Jordan
  • Kuwait
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Mexico
  • Monaco
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Panama
  • Peru
  • Philippines
  • Portugal
  • Poland
  • Qatar
  • Romania
  • Saudi Arabia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • United Arab Emirates
  • England
  • Uruguay
  • Venezuela

All products shipped to these countries via Priority International Shipping, and in some instances product shipped via Standard or Expedited International Shipping, are included in the program and an import fees deposit is collected on them. For even more details about this service sell the sellers shipping info document.

* Note: Books which require special handling since they are extremely heavy (by way of example, multi-volume sets) cannot be shipped outside the U.S. If this is so, it is noted on the product detail page.

Limitations

For products shipped internationally, please be aware that any company warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings are probably not in destination country languages; the merchandise (and accompanying materials) probably are not made in accordance with destination country standards, specifications, and labeling requirements; also, the products may well not comply with destination country voltage along with electrical standards (requiring utilization of an adapter or converter if appropriate). You are responsible for assuring that your product can be lawfully imported towards the destination region. When ordering the recipient is the importer of record and must meet all protocols in the destination country.

Privacy

Your privacy is extremely important to us, so we are aware that you care about how info about the transaction is used and shared. We wish our international customers and customers shipping products internationally to know that cross-border shipments are susceptible to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, including titles, to international carriers, and such information may be conveyed through the carriers to customs authorities in an effort to facilitate customs clearance and satisfy local laws.

Should the order is a gift, the package is marked "Gift," but the value of the item remains stated within the customs form.

Customs authorities need value of the gift item to be stated directly on the package.

Customs, Duties, and Taxes

You are accountable for assuring the product may be lawfully imported to your destination country. When ordering the recipient is the importer of record and should observe all regulations of the destination country. Orders that are shipped to countries outside of the United States could be susceptible to import taxes, customs duties and costs levied from the destination country. The recipient of an international shipment could be governed by such import taxes, customs duties and charges, which are levied after a shipment reaches your country. Additional charges for customs clearance must be borne with the recipient; we've no control of these charges and can't predict what they might be. Customs policies vary widely from nation to nation; you need to contact your local customs office for more information. When customs clearance procedures are required, it may cause delays beyond our original delivery quotes.

Shipping Rates and Times by Geographical Region

When orders shipped internationally reach the destination country, they are subject to customs clearance procedures which could cause delays beyond original delivery estimates.

Retailers often have policies that are different from our conditions. For items you have purchased from a seller, please visit the applicable seller's policies for any other stipulations that could apply to your purchase of such merchandise.

When you should Expect Your Order

Our estimated delivery date for the order is reliant how quick we can obtain and ship your items, your shipping address, and also the shipping speed and options you select. Items Requiring Special Handling

Some items, including bulky media items, large TVs, and certain perishable products require special handling and shipping methods (for example Expedited Chilled Shipping). You'll find info about these materials along with shipping requirements and costs from the sellers product shipping site.


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